Faxing has experienced a resurgence with modern internet-based solutions. Solutions like InterFAX and Concord have transformed the traditional fax to fit today’s fast-paced environment. But which option is the most effective online fax service? In this guide, we’ll be comparing InterFAX vs Concord to determine which faxing solution might be the best for your business needs. Learn how Upland Software’s InterFAX stacks up against Concord when it comes to secure and efficient faxing.
Understanding the Shift To Modern Faxing Solutions
The transition from traditional fax machines to online fax services epitomizes the shift toward cloud-based solutions across various business operations. With a focus on accessibility, security, and integration, modern faxing options like InterFAX and Concord offer compelling alternatives to the cumbersome fax machines of the past. This shift replaces physical machines with digital platforms and redefines how businesses handle sensitive information transmission with compliance and efficiency in mind.
Key Features of InterFAX: Modernizing Business Communication
InterFAX offers features that modernize business communication. With a strong focus on information security, the platform employs advanced encryption standards for data at rest and in transit to safeguard sensitive information. Additionally, the flexibility of InterFAX’s API plays a critical role for developers looking to incorporate fax capabilities into bespoke applications for a smooth workflow within the organization’s ecosystem.
Accessibility remains at the forefront of InterFAX’s service promise. It allows users to send and receive faxes via email, web portal, or directly through integrated business applications. This multi-channel approach guarantees that users can count on the same level of reliability and functionality irrespective of the preferred mode of operation. For global enterprises, InterFAX’s support for multiple languages and international faxing capabilities is also invaluable.
Concord Fax Services: Delivering Efficient Faxing

Concord Fax Services emphasizes a steadfast commitment to delivering secure and efficient online faxing. The network’s design focuses on ensuring high availability and is fortified against common communication issues. The intuitive user interface of Concord’s web portal makes faxing as effortless as email, which is ideal for new users.
Just like InterFAX, Concord defends against unauthorized access with encryption protocols and secure data centers. The platform supports integration with various email clients and third-party applications, which streamlines the faxing process within established workflows. Both InterFAX and Concord diminish the need for a standalone fax infrastructure.
Comparing Usability and Cost Efficiency
Evaluating usability is crucial when comparing InterFAX and Concord because the ease of use can significantly impact productivity. InterFAX stands out with its API-first approach, which caters to a tech-savvy audience that prefers integration over stand-alone applications.
Developers find value in the extensive documentation and support available with InterFAX, which makes the customization of services a streamlined process. On the flip side, Concord’s user experience leans more toward end-users looking for simplicity. Overall, most users would agree that InterFAX often suits small businesses where IT resources are limited, as well as enterprises, thanks to its flexibility.
Cost-effectiveness is also a pivotal consideration for any organization when choosing a fax service. InterFAX provides varied pricing plans that depend on volume, with no hidden costs. Concord, offers competitive pricing. InterFAX allows businesses to anticipate their expenses easily with transparency in pricing and a pay-per-use model. This makes it a more attractive option for companies of varying sizes.
Overall, when judging both platforms, it becomes clear that both services offer compelling features. InterFAX does appeal to those with a technical bend and more flexibility. But both providers demonstrate a strong commitment to security, compliance, and customer support. Users should make a choice based on individual business needs rather than a compromise on essentials.


